• We do not deliver the products to any military bases.
• Please provide your information in English when you check out.
• The colors of the product may appear different because of the lighting conditions or the settings of your monitor.
No, it doesn't include any import tax fee/ duties/ customs fee.
Depends on weight of products selected by customers.
If the custom fees and the delivery of the parcel are rejected by the recipient, the shipping cost still needs to be paid. Velocifire only arranges the refund of the order amount after deducting the shipping cost incurred.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@velocifiretech.com for after-sale services. The following details are required.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Velocifire reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 1-2 working days. (If we are on vacation, the time will be longer depending on the specific vacation period.)
After placing an order, you will receive the order confirmation email. After your order is shipped, you will also receive a tracking email. You can track your order via the tracking number online. If you haven't received the emails or are having trouble tracking your order, please reach out to us for assistance.
Processing Fees
Any refund is subject to about 5.4%+0.3$ processing fee to cover for various merchant fees that we ourselves to not get back.
For non-Group Buy items, We only accept return of products from the US orders. Customers have the right to apply for a return within 7 days after receiving the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
For Keyboard Kit
The following situations will also not be eligible for a refund request:
1) incorrect contact information or address was provided
2) not reply via email or accept calls from the courier
3) refusing to sign for the parcel
4) refusing to pay any import tax or fee's
5) refusing import clearance
For PCB return/exchanges
VELOCIFIRE offers a free three-month warranty for all the PCBs we sold.
The following are exempt from warranty claim(s)
1) The USB Port becomes loose or disconnects from the PCB
2) The hot-swap socket becomes loose or disconnects from the PCB
3) a diode becomes loose or disconnects from the PCB
4) customer modifies the PCB. Example: converting a solder PCB to hot-swap
5) a capacitor becomes loose or disconnects from the PCB
6) a JST connector becomes loose or disconnects from the PCB
For Switches and Accessories
Any switches and accessories lubed or disassembled by customers are exempt from warranty.
For Keycaps
If there is a defect with the Keycaps or any concerns, please contact VELOCIFIRE within 7 days after receiving the parcel. Once the Keycaps are used, we do not accept returns.
For keyboard case(s)
1) Anodized cases are hung to be painted. Because of this, you may find points inside the case from the painting process. This is normal and within our quality acceptance.
2) If there is any damage to the case, please contact us within 7 days of the parcel's delivery. No compensation will be provided after 7 days.
3) Slight scratches to a case or brass weight are acceptable to our quality level
4) If you are to strip a screw, this is not covered by warranty.
For custom keyboards and accessories group buys (including extras) , please refer to specific sales terms in the page description.
Notes
Custom-order or personalized items do not have a right to refund.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons - the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product.
Once your return is received and inspected, we will email you and let you know. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed within a certain amount of days(usually in one week).
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your PayPal account again.
Then contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@velocifiretech.com.
Please contact our Customer service at support@velocifiretech.com to get the return address.
Velocifire is the overseas global vendor officially authorized by GuangQi 40%. Only the GuangQi 40% we sell is produced through official channels. No other seller can get the authentic product. If so, the product may be just a sample or a fake. Please be attention. We will also investigate these sellers one by one and urge them to remove their products.
The design of the keyboard is inspired by the world-view setting of the game “Cyberpunk 2077”. To fit the worldview setting in 2077, the designer initially divided the keyboard into three versions. These three versions are also the three states of people in the world.
Note: Due to production reasons, the third special edition "Afterlife" has been cancelled in this GB.
Without mechanical transformation, people use their flesh and blood to survive in the city. Just like most customized keyboards use metal as the main material.
To pursue stronger strength and wisdom, people change parts of their bodies into machines through mechanical transformation. Here, just like the combination of metal and organic materials on the keyboard, you can get a richer material contrast. At the same time, just like everyone adds more functions to the keyboard, the keyboard can have more possibilities.
People no longer limit themselves to matter but upload their consciousness to the virtual world. Reincarnation is also the next life. The embodiment of the keyboard is to replace metal with acrylic in large quantities, just like abandoning the body.
The impeccable fusion of cyberpunk aesthetics and industrial design.
The combination of aluminum and acrylic results in a cutting-edge aesthetic that seamlessly combines futuristic elements with rugged industrial characteristics. This exceptional mixture gives rise to a keyboard that is not only visually striking but also highly distinctive in its appearance.
40% layout makes GuangQi 40 can be carried anywhere easily and does not take up much space.
The rich cyberpunk-style light strip adds a unique touch to the keyboard.
Displays connection information and battery status
The light will shine directly on the table just like a car’s fog light.
The professional structural design greatly enhance the typing experience of GuangQi 40.The optimized layout provides a comfortable and efficient typing environment, catering to the needs of both casual users and avid typists.
Support Bluetooth and Type-C wired 2 connection modes. The dual-mode connection meets users’ different usage requirements, and there are 4 devices can be freely switched in Bluetooth mode.
The GuangQi 40% offers a 2400mAh battery, delivering up to 1-2 weeks of usage without RGB. Long battery life ensures uninterrupted work and entertainment, allowing you to stay productive and stay connected wirelessly for longer, without the need for frequent charging. What's more, it allows you to charge and use at the same time in wired mode.
VIA is a tool that enables keyboard configuration and works with QMK, the firmware used in custom keyboards. With the VIA configurator, you can map keys to the physical layout of your keyboard.
The outer packaging box is designed in the style of an ammunition box, which matches the design style of the keyboard very well.
Our checkout process is PCI compliant and uses industry-standard SSL encryption to keep your information safe.
The estimated delivery time will be around August 2024.
Customer support team is always here to help. We offer multiple ways to get in touch, including email and live chat.
Region | Vendor |
---|---|
CA | Ashkeebs |
US | Keebs For All |
EU | Keygem |
Lucky65 | Specs |
---|---|
Mount | Gasket mount |
Connectivity | Wired, Bluetooth |
Material | 6063 Aluminum / Acrylic |
Surfacing | Anodized |
Acoustic | 3.5mm Black Poron foam |
Weight | Alu Weight / Acrylic Frosted Weight |
PCB | Hotswappable 1.2 mm thickness Without flex-cuts PCB mounted stabs compatible Support ANSI layout only Support split space Support VIA Does not support QMK Support 3U, 6U space Does not support 6.25U, 7U space |
Net Weight | Goodra: 550G Deadpool911: 500G |
Weight With Package | 1.5KG |
Size | 263 x 93 x 26mm |
Plate | 1.5 mm Without flex-cuts PC material Support ANSI layout only Support split space Support 3U, 6U space Does not support 6.25U, 7U space |
Typing Angle | 6.5° |
Compatible System | Support Windows & Mac |
Battery | 2400mAh (1200mAh*2) |
Rolling rate | 1000Hz (wired), 125Hz (Bluetooth) |
Including | Keyboard*1 Packaging Box*1 |
Front Height | 16.5mm |
RGB | No per-keys RGB Backlight can be set in the VIA Three indicator lights from left to right: The first light: battery indicator The second light: Bluetooth wired indicator The third light: CAP indicator |
Software | .json file |
Manual | Instructions |
We will ship the keyboard in 1-3 business days after a order placed.
For Velocifire orders, we ship the keyboards from China.
For Velocifire orders, it will take about 5-15 days to ship the products to the worldwide.
Yes, the price of the keyboard and the shipping fee do not include the duties/taxes.
Please contact our support team via this email: support@velocifiretech.com, and let us know your order number and PayPal email if you want to cancel the order.
Note 1: For GB products, we do not accept refund after the GB ends.
Note 2: There will be a 5.4%+0.3USD PayPal processing fee if you want to cancel the order, please notice that.
The GuangQi40% comes with a 6 months limited warranty, which covers any defects in materials or workmanship. To claim the warranty, please contact our customer support team with proof of purchase, and we will assist you in the process.
We will send you an email with the tracking information after we ship your package.
No, please do not buy any GB products with the GuangQi40%. Please purchase them separately.
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